Privacy Policy

Overview

Opelika Insulation operates the website at opelikainsulation.com. This Privacy Policy explains what information we collect when you visit or use our site, how we use that information, and the choices you have. We take your privacy seriously and will never sell your personal information to third parties.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use the site.

Information We Collect

Information you provide to us

When you fill out a contact or estimate request form on our website, we collect the information you enter, which may include:

• Your name
• Your email address
• Your phone number
• Your home or property address
• A description of the service you are interested in
• Any other details you choose to include in your message

Information collected automatically

When you visit our site, we and our third-party analytics providers may automatically collect certain technical information, including your IP address, browser type, the pages you visit, how long you stay on each page, and the site you came from before landing on ours. This information is collected in aggregate and is used to understand how visitors use our site so we can improve it.

Cookies

Our website may use cookies - small text files stored on your device - to support analytics and site functionality. You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not function as intended.

We may use third-party services such as Google Analytics that set their own cookies to help us understand site traffic and usage patterns. These services are bound by their own privacy policies.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, questions, or inquiries
• To schedule estimates and service appointments
• To send you information relevant to your project
• To follow up on jobs we have completed for you
• To improve the content, usability, and performance of our website
• To comply with legal obligations

We do not use your information for automated decision-making or profiling in ways that would have a significant effect on you.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We use third-party tools such as form processing services and analytics platforms that may receive your information as part of providing their service to us. These providers are contractually required to protect your information and may not use it for their own purposes.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Opelika Insulation, our customers, or others.
• Business transfers: If Opelika Insulation is sold or merges with another business, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.

Data Retention

We retain personal information for as long as it is needed to provide you with our services, maintain accurate business records, and comply with our legal obligations. Contact and estimate request data is typically retained for up to 3 years after your last interaction with us. You may request deletion of your data at any time by contacting us at the email address below.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of certain uses of your information

To exercise any of these rights, contact us at info@opelikainsulation.com. We will respond to your request within a reasonable time and in accordance with applicable law.

Children

Our website is intended for adults seeking home improvement services. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you not to send sensitive financial or legal information through our website contact forms.

Links to Other Websites

Our website may contain links to third-party websites. Once you leave our site, this Privacy Policy no longer applies. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies before submitting any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: